Restoration Project Estimator & Production Lead

SERVPRO of Vacaville / Dixon; Augusta (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Job summary

Servpro of Augusta/Waterville is seeking an Estimator/Production Manager to oversee restoration projects and production crews, driving customer satisfaction and service quality. The role focuses on revenue and profit growth, staff development, and operational excellence within a supportive training environment.

The position offers competitive pay with a quarterly bonus potential based on performance and opportunities for industry certifications and career growth within the SERVPRO network.

Qualifications

• High school diploma or GED required.
• Experience in cleaning/restoration preferred.
• IICRC certifications preferred.

Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee the production of services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage production expenses.
• Manage equipment and materials.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Skills

Customer communication

Estimating

Project management

Scheduling

Safety compliance

Education

High school diploma/GED

Job description

Servpro of Augusta/Waterville is seeking an Estimator/Production Manager to oversee restoration projects and production crews, driving customer satisfaction and service quality. The role focuses on revenue and profit growth, staff development, and operational excellence within a supportive training environment.

The position offers competitive pay with a quarterly bonus potential based on performance and opportunities for industry certifications and career growth within the SERVPRO network.