Estimator

SERVPRO of Augusta/Waterville; Augusta (ME); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Job summary

SERVPRO of Augusta/Waterville is seeking an Estimator/Production Manager to oversee restoration projects and production crews. You will drive customer satisfaction, revenue growth, and staff development in a frontline management role.

The position offers a competitive pay rate with training and advancement opportunities, plus a quarterly bonus based on performance. Training programs may include industry certifications.

Qualifications

• Strong written and oral communication.
• Basic math skills.
• Experience in cleaning/restoration preferred.
• High school diploma or GED required.
• IICRC certifications preferred.
• Ability to lift 50–100 pounds regularly.

Responsibilities

• Oversee all aspects of restoration projects and production crews.
• Focus on customer satisfaction and revenue/profit growth.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate project scope and estimates with customers/clients.
• Schedule crews and resources for active projects.
• Coordinate production with crews and subcontractors.
• Review job files to support services provided.
• Maintain communication with stakeholders.
• Manage production expenses and equipment/materials.
• Ensure safety and risk management guidelines are followed.

Skills

Effective written and oral comms

Intermediate math skills

Experience in cleaning/restoration

Heavy lifting ability

Ability to work with cleaning products

Education

High school diploma/GED

Tools

IICRC certifications

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car

If you like to help people then come join our team at Servpro of Augusta/Waterville, the premiere restoration and cleaning company in the area. We are looking for an Estimator/Production Manager to join our team. At Servpro of Augusta/Waterville, you will be part of a team of quality people who focus on excellent service, integrity, and mutual respect.

The Production Manager/Estimator oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Training and development program available, which can include industry certifications.

Primary Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee the production of services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage production expenses.
• Manage equipment and materials.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Position Requirements

• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience, ranges from $60,000 - $80,000 annually with quarterly bonus based on performance.