Estimator

SERVPRO of Vacaville / Dixon; Augusta (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Job summary

Servpro of Augusta/Waterville is seeking an Estimator/Production Manager to oversee restoration projects and production crews, driving customer satisfaction and service quality. The role focuses on revenue and profit growth, staff development, and operational excellence within a supportive training environment.

The position offers competitive pay with a quarterly bonus potential based on performance and opportunities for industry certifications and career growth within the SERVPRO network.

Qualifications

• High school diploma or GED required.
• Experience in cleaning/restoration preferred.
• IICRC certifications preferred.

Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee the production of services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage production expenses.
• Manage equipment and materials.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Skills

Customer communication

Estimating

Project management

Scheduling

Safety compliance

Education

High school diploma/GED

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company car

If you like to help people then come join our team at Servpro of Augusta/Waterville, the premiere restoration and cleaning company in the area. We are looking for an Estimator/Production Manager to join our team. At Servpro of Augusta/Waterville, you will be part of a team of quality people who focus on excellent service, integrity, and mutual respect.

The Production Manager/Estimator oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Training and development program available, which can include industry certifications.

Primary Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee the production of services with crews and subcontractors.
• Document and/or review job file to support the services provided.Maintain communication with internal and external stakeholders.
• Manage production expenses.
• Manage equipment and materials.
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Position Requirements

• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience, ranges from $60,000 - $80,000 annually with quarterly bonus based on performance.

Compensation: $60,000.00 - $80,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.