Mitigation Production Manager

SERVPRO of Augusta; North Augusta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

Laptop

Job summary

SERVPRO of Augusta is looking for a new restoration project manager to join their team and help deliver excellent service. The role focuses on customer and client experience, overseeing projects to ensure they are completed on time and within budget.

Successful candidates will manage project budgets, coordinate crews, and maintain safety practices. A high school diploma and communication skills are required, along with the ability to lift heavy objects and adapt to various work environments. Competitive salary plus commission and company benefits provided.

Qualifications

• Effective written and oral communication skills required.
• Experience in reconstruction/remodeling preferred.
• Valid driver’s license required.
• Ability to lift a minimum of 50 pounds regularly.

Responsibilities

• Manage customer experience and satisfaction.
• Create and maintain project budgets.
• Schedule and oversee crews for service.
• Ensure compliance with safety guidelines.

Skills

Effective written and oral communication

Intermediate math and computer skills

Reconstruction/remodeling experience

Xactimate® experience

Ability to lift 50 to 100 pounds

Ability to work in tight spaces

Education

High school diploma or GED

Tools

Xactimate®

Job description

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new restoration project manager. As a new restoration project manager at SERVPRO of Augusta, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

Primary Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Create and maintain budgets based on scope of repairs and insure projects come in on time and under budget
• Pull permits required by municipality and contact the building department to discuss project‑specific items
• Schedule, coordinate and oversee crews and resources to provide service on active projects, including subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors and insurance representatives
• Manage production expenses including equipment, vehicles and other material assets
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
• Participate in recruiting, hiring and training production teammates

Position Requirements

• Effective written and oral communication with intermediate math and computer skills
• Experience in reconstruction/remolding preferred
• High school diploma or GED
• Xactimate® experience a plus
• Valid driver’s license required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit, stand and walk for prolonged periods of time
• Ability to repetitively push, pull, lift and carry objects
• Ability to work with and around cleaning products and chemicals
• Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience plus commission.

Additional Benefits

• Company vehicle
• Cell phone
• Laptop

All employees of a SERVPRO® franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® franchise. SERVPRO® franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.