Restoration Project Coordinator: Keep Projects On Track

IICRC; Austin, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Competitive salary

Job summary

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is seeking a dependable Project Coordinator to provide daily administrative support to Project Managers and restoration teams. The role is full-time and office-based in a fast-paced restoration environment.

You will coordinate schedules, communicate with customers and insurers, manage digital job files, enter data in company software, and help keep multiple active projects organized.

Qualifications

• 1+ year of professional office administration, scheduling, customer service, or coordination experience preferred.
• Previous experience in restoration, construction, insurance, property management, or field services strongly preferred.
• High school diploma or GED required.
• Strong computer proficiency, including Microsoft Office, Outlook, spreadsheets, and web-based software.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to accurately manage multiple responsibilities and deadlines.

Responsibilities

• Coordinate appointments, inspections, field crews, and job schedules.
• Communicate with customers, insurance adjusters, vendors, and field personnel by phone, email, and text.
• Maintain accurate and organized digital job files, including photos, notes, work authorizations, and project documents.
• Enter and update job information in company software and project management systems.
• Track job progress, outstanding paperwork, approvals, and deadlines.
• Assist Project Managers with estimate documentation, job requirements, and customer updates.
• Follow up on outstanding documents, authorizations, scheduling needs, and next steps.
• Review job files for missing information and documentation accuracy.
• Identify potential scheduling conflicts, delays, or administrative issues and communicate them promptly.
• Support daily office operations and help ensure multiple active projects stay organized.

Skills

Reliability

Organization

Attention to detail

Multitasking

Written communication

Data entry

Software proficiency

Independent work

Adaptability

Proactive

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Spreadsheets

Web-based software

Job description

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is seeking a dependable Project Coordinator to provide daily administrative support to Project Managers and restoration teams. The role is full-time and office-based in a fast-paced restoration environment.

You will coordinate schedules, communicate with customers and insurers, manage digital job files, enter data in company software, and help keep multiple active projects organized.