Restoration Project Coordinator

Restoration Management Company; Washington (District of Columbia); On-site; USD 36,000 - 44,000; Full time

Job summary

Restoration Management Company is seeking a Project Coordinator to schedule and dispatch crews for residential and commercial property losses, supporting project managers and supervisors with administrative duties. This role serves as a liaison to the corporate office for new forms, policies, and programs, ensuring smooth project execution.

Responsibilities include coordinating customer communications, vendor setup, generating work/change orders, and maintaining schedules.

Qualifications

• High School Diploma or equivalent.
• Experience in restoration or construction industry preferred.
• Use good judgement and discretion with confidential data.
• Good knowledge in working with MS Office.
• Customer service focus with excellent interpersonal skills.
• Good grasp of English.

Responsibilities

• Call customers to communicate or coordinate project schedules.
• Assist with Vendor Setup ensuring vendor has provided correct documentation.
• Answer phone calls from customers, answer questions, or direct to appropriate staff.
• Generate Work Orders and Change Orders and coordinate dispatch of crews.
• Maintain daily schedules for crews and assist in establishing schedules for efficiency.
• Prepare required paperwork for asbestos projects where applicable.
• Update Invoice Tracking spreadsheet and ensure delivery of Payment Request to management.
• Organize meetings and coordinate with Call Center on new job information.
• Label photos and upload into systems/programs.
• Create and maintain job files with reports and documents.
• Provide administrative support to Branch Manager and Project Managers.
• Serve as liaison to corporate for new forms, policies, and procedures.

Skills

MS Office

Customer service

Bilingual English/Spanish

Attention to detail

Analytical thinking

Communication skills

Education

High School Diploma

Tools

MS Office

Job description

Restoration Management Company is seeking a Project Coordinator to schedule and dispatch crews for residential and commercial property losses, supporting project managers and supervisors with administrative duties. This role serves as a liaison to the corporate office for new forms, policies, and programs, ensuring smooth project execution.

Responsibilities include coordinating customer communications, vendor setup, generating work/change orders, and maintaining schedules.