Restoration Project & Client Care Coordinator

shift, LLC; Greenville (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

shift, LLC is looking for a full-time Customer Service Coordinator / Project Manager Assistant in Greenville, NC. This role requires excellent communication skills to coordinate all aspects of insurance restoration projects, ensuring efficient mitigation, repair, and customer satisfaction.

Ideal candidates have over 4 years in customer service and substantial experience in project management. You will ensure to bring each project to completion on time and budget while maintaining a professional demeanor with all stakeholders.

Qualifications

• Over 4 years of Customer Service / Client Care experience.
• Over 2 years in Project Management or Scheduling.
• Strong organization skills for multiple tasks.

Responsibilities

• Coordinate information between all parties involved.
• Assist in scheduling trades based on repair estimates.
• Maintain communication with clients and internal teams.

Skills

Customer Service / Client Care experience

Project Management / Scheduling / Dispatching

Understanding of remodeling/construction

Excellent computer skills

Analytical problem-solving

Organizing multiple jobs

Tools

Xactimate

DASH

Job description

shift, LLC is looking for a full-time Customer Service Coordinator / Project Manager Assistant in Greenville, NC. This role requires excellent communication skills to coordinate all aspects of insurance restoration projects, ensuring efficient mitigation, repair, and customer satisfaction.

Ideal candidates have over 4 years in customer service and substantial experience in project management. You will ensure to bring each project to completion on time and budget while maintaining a professional demeanor with all stakeholders.