Restoration Manager

SERVPRO of East Mahoning County; McKees Rocks (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Competitive salary

Training & development

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

A leading restoration service provider is seeking a Restoration Manager to oversee projects in McKees Rocks, PA. The role involves hands-on leadership, developing accurate project scopes, and managing operations. Ideal candidates must have strong communication skills, supervisory experience, and at least three years in the restoration industry. This position offers an opportunity for growth and a comprehensive benefits package including 401(k), health insurance, and paid time off.

Qualifications

• Valid driver’s license is required.
• Minimum 1 year of management or supervisory experience is required.
• Minimum 3 years of experience in the restoration or related industry.
• Minimum 3 years in restoration or related industry.
• IICRC certifications preferred.
• Experience with Xactimate strongly preferred.

Responsibilities

• Develop accurate scopes of work and prepare estimates.
• Schedule and supervise crews for active jobs.
• Maintain communication with customers and vendors.
• Review job site documentation to support services, compliance, and proper billing.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses, equipment, vehicles, and material assets.
• Oversee the customer experience, ensuring high satisfaction and strong online reviews.
• Provide rapid response to incoming leads and potential customers.
• Assist with recruiting and training restoration team members.

Skills

Strong communication

Leadership

Team coordination

Education

High school diploma/GED

Associate or Bachelor’s degree (preferred)

Tools

Xactimate

SERVPRO proprietary software

Job description

Benefits

• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Join a Leader in Restoration — Grow Your Career with SERVPRO Team Dobson!

SERVPRO Team Dobson is looking for a Restoration Manager to lead our restoration projects and crews in McKees Rocks, PA. This is a hands‑on, front‑line leadership role responsible for delivering exceptional service, coordinating operations, and driving team success.

If you’re a strong communicator, a natural leader, and someone who thrives in a fast‑paced, service‑oriented environment, we want to meet you!

Key Responsibilities

• Develop accurate scopes of work and prepare estimates using computer tools and SERVPRO proprietary software.
• Secure customer and/or client approval of project scope and estimates.
• Schedule, coordinate, and supervise crews, subcontractors, and resources for active jobs.
• Review job site documentation to support services, compliance, and proper billing.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses, equipment, vehicles, and material assets.

Additional Responsibilities

• Oversee the customer experience, ensuring high satisfaction and strong online reviews.
• Provide rapid response to incoming leads and potential customers.
• Assist with recruiting and training restoration team members.

Position Requirements

• Valid driver’s license.
• High school diploma/GED required; Associate or Bachelor’s degree preferred.
• Minimum 1 year of management or supervisory experience.
• Minimum 3 years of experience in the restoration or related industry.
• IICRC certifications preferred.
• Experience with Xactimate strongly preferred.

Physical & Skill Requirements

• Ability to lift at least 50 lbs. regularly (and up to 100 lbs. with assistance).
• Comfortable climbing ladders, working at ceiling heights, and navigating tight spaces (attics, crawl spaces).
• Ability to repetitively push, pull, lift, and carry materials.
• Ability to work safely around cleaning agents and job site hazards.
• Must successfully complete a background check.

Ready to Lead With Us? Apply Today!

Take the next step in your restoration career and join one of the most respected teams in the industry.

👉 Apply now and become part of SERVPRO Team Dobson — where leadership, growth, and service excellence come together.