Restoration Manager — Lead Projects & Crews (401(k) + Benefits)

IICRC; McKees Rocks (Allegheny County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company car

Health insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Paid time off

Training & development

Vision insurance

Wellness resources

Commissions

Job summary

SERVPRO Team Dobson in McKees Rocks, PA seeks a Restoration Manager to lead our restoration projects and crews. This hands-on, front-line leadership role delivers exceptional service, coordinates operations, and drives team success.

You are a strong communicator and natural leader who thrives in a fast-paced, service-focused environment, guiding scopes of work, schedules, and field crews to ensure timely, compliant project completion.

Qualifications

• Must be a strong communicator and natural leader.
• Minimum 1 year of management or supervisory experience.
• Minimum 3 years in restoration or a related industry.
• IICRC certifications preferred.

Responsibilities

• Develop accurate scopes of work and prepare estimates using computer tools and SERVPRO proprietary software.
• Secure customer and/or client approval of project scope and estimates.
• Schedule, coordinate, and supervise crews, subcontractors, and resources for active jobs.
• Review job site documentation to support services, compliance, and proper billing.
• Maintain written communication with customers, teammates, vendors, and insurance representatives.
• Manage production expenses, equipment, vehicles, and material assets.

Skills

Leadership

Project coordination

Communication

Problem solving

Education

High school diploma/GED

Associate or Bachelor’s degree preferred

Tools

Xactimate

Microsoft Office

Job description

Benefits:

• Commissions
• 401(k)
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Join a Leader in Restoration — Grow Your Career with SERVPRO Team Dobson!

SERVPRO Team Dobson is looking for a Restoration Manager to lead our restoration projects and crews in McKees Rocks, PA. This is a hands-on, front-line leadership role responsible for delivering exceptional service, coordinating operations, and driving team success.

If you’re a strong communicator, a natural leader, and someone who thrives in a fast-paced, service-oriented environment, we want to meet you!

Key Responsibilities

• Develop accurate scopes of work and prepare estimates using computer tools and SERVPRO proprietary software
• Secure customer and/or client approval of project scope and estimates
• Schedule, coordinate, and supervise crews, subcontractors, and resources for active jobs
• Review job site documentation to support services, compliance, and proper billing
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses, equipment, vehicles, and material assets

Additional Responsibilities

• Oversee the customer experience, ensuring high satisfaction and strong online reviews
• Provide rapid response to incoming leads and potential customers
• Assist with recruiting and training restoration team members

Position Requirements

• Valid driver’s license
• High school diploma/GED required; Associate or Bachelor’s degree preferred
• Minimum 1 year of management or supervisory experience
• Minimum 3 years of experience in the restoration or related industry
• IICRC certifications preferred
• Experience with Xactimate strongly preferred

Physical & Skill Requirements

• Ability to lift at least 50 lbs. regularly (and up to 100 lbs. with assistance)
• Comfortable climbing ladders, working at ceiling heights, and navigating tight spaces (attics, crawl spaces)
• Ability to repetitively push, pull, lift, and carry materials
• Ability to work safely around cleaning agents and job site hazards

Ready to Lead With Us? Apply Today!

Take the next step in your restoration career and join one of the most respected teams in the industry.

👉 Apply now and become part of SERVPRO Team Dobson — where leadership, growth, and service excellence come together.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.