Restoration Project Manager

ServiceMaster Clean of Fraser Valley; Olive Branch (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

ServiceMaster Clean of Fraser Valley is looking for a Restoration Project Manager in Olive Branch, Mississippi. In this role, you will oversee all aspects of restoration projects, ensuring operational excellence and customer satisfaction.

The ideal candidate will have at least 1 year of management experience and 3 years in the industry, with a focus on recruiting, training, and quality service.

Benefits include health insurance, 401(k), paid time off and opportunities for advancement.

Qualifications

• Valid driver’s license is required.
• At least 1 year of management/supervisory experience.
• 3+ years of industry experience preferred.

Responsibilities

• Oversee restoration projects and teams.
• Prepare project estimates and negotiate approvals.
• Manage production expenses and customer satisfaction.

Skills

Project management

Customer service

Negotiation

Leadership

Education

High school diploma/GED; Associate or Bachelor’s degree preferred

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Free uniforms
• Opportunity for advancement
• Training & development

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front‑line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law