Restoration Crew Lead & Project Supervisor

Servpro of Worcester; Worcester (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Dental insurance

Health insurance

Job summary

SERVPRO of South Worcester is hiring a Restoration Supervisor/Crew Chief to lead field crews on water, fire, and mold restoration projects. You will coordinate production, ensure safety, supervise technicians, and maintain detailed job files to support service delivery.

Candidates should have at least 1 year in cleaning/restoration/construction, a valid driver’s license, and preferably a High school diploma/GED; IICRC certification is a plus.

Qualifications

• Valid driver’s license required.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Education

High school diploma/GED (preferred)

IICRC certification (preferred, not required)

Job description

SERVPRO of South Worcester is hiring a Restoration Supervisor/Crew Chief to lead field crews on water, fire, and mold restoration projects. You will coordinate production, ensure safety, supervise technicians, and maintain detailed job files to support service delivery.

Candidates should have at least 1 year in cleaning/restoration/construction, a valid driver’s license, and preferably a High school diploma/GED; IICRC certification is a plus.