Restoration Crew Chief

IICRC; United States; Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Career progression

Professional development

Job summary

SERVPRO of Calvert County/St. Mary's County is seeking a Restoration Crew Chief to lead field operations on restoration projects.

The role focuses on coordinating production, ensuring quality, and supervising technicians while maintaining strong communication with the project manager and office team. Ideal candidates will have a valid driver’s license, a high school diploma or GED, and ideally IICRC certification.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow OSHA guidelines for job safety.
• Protect and use equipment and materials properly.

Skills

Lifting 50–100 lbs

Ladders & heights

Tight spaces

Cleaning agents handling

Education

High school diploma / GED

IICRC certification (preferred)

Job description

Benefits

• 401(k) matching
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off

SERVPRO of Calvert County/St. Mary's County is hiring a Restoration Crew Chief!

Benefits

SERVPRO of Calvert County/St. Mary's County offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.