Restoration Crew Chief: Lead On-site Techs & Safety

Servpro Industries, Inc.; Albert Lea (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Competitive salary

Training & development

Career progression

Professional development

Job summary

Servpro Industries, Inc. in Minnesota seeks a Restoration Crew Chief to coordinate, monitor, and perform restoration tasks, ensuring high-quality service and customer satisfaction.

As the frontline representative of the SERVPRO brand, you will lead technicians, manage materials, document job files, and communicate with the project manager to keep projects on schedule and compliant with safety standards.

Qualifications

• Valid driver's license (required).
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Valid driver's license

Education

High school diploma / GED

Tools

IICRC certification

Job description

Servpro Industries, Inc. in Minnesota seeks a Restoration Crew Chief to coordinate, monitor, and perform restoration tasks, ensuring high-quality service and customer satisfaction.

As the frontline representative of the SERVPRO brand, you will lead technicians, manage materials, document job files, and communicate with the project manager to keep projects on schedule and compliant with safety standards.