Restoration Crew Chief: Growth, Commission & Training

Servpro Industries, Inc.; Chesapeake (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking a Crew Chief to lead restoration projects and ensure high-quality results in our Chesapeake area operations.

You will supervise restoration technicians, manage job files, and coordinate with project managers while prioritizing safety and customer satisfaction. The role offers hourly pay with commission and opportunities for advancement within a strong, community-focused franchise.

Qualifications

• Valid driver’s license required.
• High school diploma or GED preferred.
• At least 1 year experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Valid driver's license

Safety consciousness

Ability to lift 50–100 lbs

Team supervision

Education

High school diploma/GED

Job description

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking a Crew Chief to lead restoration projects and ensure high-quality results in our Chesapeake area operations.

You will supervise restoration technicians, manage job files, and coordinate with project managers while prioritizing safety and customer satisfaction. The role offers hourly pay with commission and opportunities for advancement within a strong, community-focused franchise.