Restoration Construction Project Manager — Growth & 401(k)

SERVPRO Team Wall; Camp Hill (Cumberland County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & Development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

SERVPRO Team Wall is seeking a Construction Project Manager to oversee a broad range of construction services, ensuring high-quality service for customers, clients, and subcontractors. The CPM will supervise leads and technicians while driving project timelines and budgets.

The role requires excellent communication, multi-tasking, and a strong drive to exceed expectations. A valid vehicle and license are required, with PMP or construction certification preferred.

Qualifications

• Knowledge of MEP trades.
• Previous construction management experience.
• Superb customer service track record.
• Effective written and oral communication.
• Intermediate math skills.
• Experience in restoration and/or construction preferred.
• Xactimate knowledge preferred.
• Must have a reliable vehicle and license to conduct site visits.

Responsibilities

• Manage customer experience and overall customer satisfaction.
• Manage all warranty activities.
• Educate customers on the construction process.
• Identify and document project scope of work.
• Maintain customer and client communications.
• Review estimates.
• Identify any change order or upsell opportunities.
• Obtain customer and client agreement on scope and estimate.
• Ensure proper permits are acquired.
• Review budgets and create work orders for subcontractors.
• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Review subcontractor estimates and confirm scope is accurate.
• Negotiate terms and set expectations with customers and clients.
• Coordinate inspections with local jurisdictions.
• Conduct frequent site visits to ensure compliance with policies.
• Document all project activities including photos, job diary, and signing documents.
• Capture progression photographs and/or dockusketch of project.
• Track job progression compared to draw schedules as outlined in customer contract.
• Complete final walk through with customer to ensure no punch list items are needed.
• Complete necessary paperwork associated with job closeout.
• Capture final photographs and/or dockusketch of project.
• Ensure no outstanding financial balances exist prior to closeout.
• Manage Construction Services team to ensure compliance with Team Wall policies and procedures.
• Encourage and help plan ongoing training of Construction Services team members.
• Schedule regular one-on-one meetings with each Construction Services team member.
• Approve biweekly payroll for Construction Services team and related functions.
• Complete mid-year and year-end performance reviews for Construction Services team members.

Skills

MEP trades

Construction management

Customer service

Written & verbal communication

Math skills

Restoration/construction experience

Xactimate

Reliable vehicle & license

Education

High school diploma/GED

PMP certification (preferred)

Tools

Xactimate

Job description

SERVPRO Team Wall is seeking a Construction Project Manager to oversee a broad range of construction services, ensuring high-quality service for customers, clients, and subcontractors. The CPM will supervise leads and technicians while driving project timelines and budgets.

The role requires excellent communication, multi-tasking, and a strong drive to exceed expectations. A valid vehicle and license are required, with PMP or construction certification preferred.