Restoration Construction Project Manager | Lead & Grow

iicrc-careers; Harrisburg (Dauphin County); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

401k +matching

Medical/Dental/Vision

Generous PTO policy

Training & Development

Job summary

The Construction Project Manager at SERVPRO - Team Wall is responsible for planning, coordinating, and supervising a wide range of restoration construction projects to ensure high-quality service and on-time delivery. You will lead interactions with customers, subcontractors, and resource providers to maintain schedules and ensure safety and compliance.

Ideal candidates have knowledge of MEP trades, previous construction management experience, superb customer service, strong communication

Qualifications

• Knowledge of MEP trades.
• Previous construction management experience.
• Superb customer service track record.
• Effective written and oral communication.
• Intermediate math skills.
• Experience in restoration and/or construction preferred.
• Xactimate knowledge preferred.
• Must have a reliable vehicle and license to conduct site visits.

Responsibilities

• Customer Satisfaction: Management of the customer experience and overall customer satisfaction.
• Project Planning: Educate customers on the construction process.
• Identify and document project scope of work.
• Maintain customer and client communications.
• Review estimates.
• Identify any change order or upsell opportunities.
• Obtain customer and client agreement on scope and estimate.
• Ensure proper permits are acquired.
• Project Execution: Review budgets and create work orders for individual subcontractors.
• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Review subcontractor estimates and confirm the scope is accurate
• Negotiate terms and set expectations with customers and clients.
• Coordinate inspections with local jurisdictions
• On Site Management: Conduct frequent site visits to ensure compliance with all policies and procedures Answer any questions or concerns the client and/or subcontractors may have pertaining to the project
• Document all project activities including photos, job diary, and signing documents using the approved company software
• Capture progression photographs and/or dockusketch of job
• Track job progression compared to draw schedules as outlined in customer contract.
• Project Completion: Complete final walk through with customer to ensure no punch list items are needed
• Complete necessary paperwork associated with job closeout
• Capture final photographs and/or dockusketch of project
• Ensure no outstanding financial balances exist prior to closeout
• Team Management (direct reports): Manage Construction Services team to ensure compliance with Team Wall policies and procedures.
• Encourage and help plan the ongoing training of Construction Services team members.
• Schedule regular one-on-one meetings with each Construction Services team member.
• Approve biweekly payroll for Construction Services team and related functions.
• Complete mid-year and year-end performance reviews for Construction Services team members.

Skills

MEP trades

Construction management

Customer service

Written and oral communication

Math skills

Restoration knowledge

Xactimate knowledge

Vehicle and license

Education

High school diploma/GED

PMP certification preferred

Job description

The Construction Project Manager at SERVPRO - Team Wall is responsible for planning, coordinating, and supervising a wide range of restoration construction projects to ensure high-quality service and on-time delivery. You will lead interactions with customers, subcontractors, and resource providers to maintain schedules and ensure safety and compliance.

Ideal candidates have knowledge of MEP trades, previous construction management experience, superb customer service, strong communication