Restoration Claims Coordinator

Servicemaster-Cdr; Eastlake (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Disability, &

Job summary

ServiceMaster CDR is seeking a Claims Coordinator in Willowick, OH to manage claims from start to finish and keep customers, field teams, and insurance providers aligned. This role thrives in a fast-paced, organized environment and offers a path to contribute to disaster restoration efforts.

You will be the hub for customer updates, coordinate field schedules, and ensure timely completion of compliance tasks and deadlines.

Qualifications

• Strong customer service and problem-solving skills.
• Proficiency in Microsoft Office and CRM software.
• High School Diploma or GED required; college degree not specified.

Responsibilities

• Be the main point of contact for customers, providing updates and support.
• Coordinate field personnel schedules for efficient service delivery.
• Ensure compliance tasks and job deadlines are met.
• Upload and organize job-related photos and documents in real time.
• Gather missing homeowner and insurance information as needed.
• Assist customers with job related questions and resolve concerns.

Skills

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

CRM software

Job description

ServiceMaster CDR is seeking a Claims Coordinator in Willowick, OH to manage claims from start to finish and keep customers, field teams, and insurance providers aligned. This role thrives in a fast-paced, organized environment and offers a path to contribute to disaster restoration efforts.

You will be the hub for customer updates, coordinate field schedules, and ensure timely completion of compliance tasks and deadlines.