Claims Coordinator

Servicemaster-Cdr; Eastlake (OH); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, Disability, &

Résumé du poste

ServiceMaster CDR is seeking a Claims Coordinator in Willowick, OH to manage claims from start to finish and keep customers, field teams, and insurance providers aligned. This role thrives in a fast-paced, organized environment and offers a path to contribute to disaster restoration efforts.

You will be the hub for customer updates, coordinate field schedules, and ensure timely completion of compliance tasks and deadlines.

Qualifications

• Strong customer service and problem-solving skills.
• Proficiency in Microsoft Office and CRM software.
• High School Diploma or GED required; college degree not specified.

Responsabilités

• Be the main point of contact for customers, providing updates and support.
• Coordinate field personnel schedules for efficient service delivery.
• Ensure compliance tasks and job deadlines are met.
• Upload and organize job-related photos and documents in real time.
• Gather missing homeowner and insurance information as needed.
• Assist customers with job related questions and resolve concerns.

Connaissances

Customer service

Problem solving

Formation

High School Diploma or GED

Outils

Microsoft Office

CRM software

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Willowick, OH, US

4 days ago Requisition ID: 1454

Salary Range: $17.00 To $19.00 Hourly

Join Our Team!

At ServiceMaster CDR, we help communities rebuild after disasters. With 12 locations, we’re one of the top ServiceMaster franchises in the U.S., specializing in water/mold mitigation, fire/smoke/odor damage, storm damage, biohazard cleanup, and full reconstruction services. We respond 24/7 to restore homes, businesses, and lives.

About the Role

We’re looking for a Claims Coordinator to be the heartbeat of our Restoration Division. You’ll manage claims from start to finish, keeping customers, field teams, and insurance providers in sync. If you thrive in a fast-paced environment and love keeping things organized, this role is for you!

What You’ll Do

Be the main point of contact for customers, providing updates and support.

Coordinate field personnel schedules for efficient service delivery.

Ensure compliance tasks and job deadlines are met.

Upload and organize job-related photos and documents in real time.

Gather missing homeowner and insurance information as needed.

Assist customers with job related questions

Handle customer concerns, document resolutions, and escalat e as necessary.

What You Need

High School Diploma or GED (Bachelor's or equivalent experience preferred).

Strong customer service and problem-solving skills.

Proficiency in Microsoft Office and CRM software.

Excellent time management and multitasking abilities.

Ability to work in a fast-paced, team-oriented environment.

Self-motivated with a strong attention to detail.

Physical & Work Conditions

Occasionally lift up to 20 lbs.

Prolonged sitting, typing, and phone use.

Frequent communication and data entry tasks.

Medical, Dental, Vision, Disability, and Life Insurance

Paid Time Off (PTO) + 8 Paid Holidays

401(k) with Company Match

Ready to make an impact? Join the ServiceMaster CDR family today!