Restoration Billing & Collections Specialist

Dry Force Corp.; Addison (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Dry Force in Irving, TX is seeking a meticulous Billing and Collections Specialist to ensure timely payments and maintain client relationships. The role involves monitoring accounts receivable, contacting clients via phone and email, and negotiating payment plans when needed.

Experience with DASH and Xactimate is preferred but not required. Strong attention to detail, Excel proficiency, and the ability to work independently and as part of a team are valued in this position.

Qualifications

• 2+ years of billing and collections experience, preferably in the restoration or construction industry.
• Experience with DASH software and Xactimate preferred but not required.
• Strong attention to detail and accuracy in financial transactions.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Ability to work independently and as part of a team.
• Exceptional organizational and time-management skills.
• Knowledge of accounting principles and practices is a plus.
• High school diploma or equivalent; additional education in accounting or finance is preferred.

Responsibilities

• Monitor accounts receivable to ensure timely payment collection from clients.
• Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
• Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
• Maintain detailed records of all communication and collection efforts.
• Utilize Xactimate reviews to ensure billing accuracy and resolve discrepancies with estimates.
• Generate and maintain financial reports related to billing and collections performance.
• Keep accurate records of all billing and collection activities.
• Maintain a professional and positive relationship with clients throughout the billing and collections process.

Skills

Billing & collections experience

Communication skills

Negotiation

Attention to detail

Independent and teamwork

Time management

Accounting knowledge

Education

High school diploma or equivalent

Accounting/finance education preferred

Tools

DASH software

Xactimate

Excel

Job description

Dry Force in Irving, TX is seeking a meticulous Billing and Collections Specialist to ensure timely payments and maintain client relationships. The role involves monitoring accounts receivable, contacting clients via phone and email, and negotiating payment plans when needed.

Experience with DASH and Xactimate is preferred but not required. Strong attention to detail, Excel proficiency, and the ability to work independently and as part of a team are valued in this position.