Restaurant Technology Operations Lead

Wingstop Restaurants Inc.; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Unlimited paid time off

Paid volunteer day

Competitive bonus structure

Stock purchase plan

401k matching

Medical, dental, and vision benefits

Education Assistance

Job summary

Wingstop Restaurants Inc. is hiring a Manager, Restaurant Technology Operations in Dallas, Texas. The role involves overseeing the performance of restaurant technology systems including POS, back-office, and Smart Kitchen technologies.

The ideal candidate will lead operational support, manage vendor relationships, and facilitate the deployment of technology solutions. A Bachelor’s degree and 5+ years of experience in restaurant technology are required. Wingstop offers competitive benefits including unlimited paid time off and a comprehensive health plan.

Qualifications

• 5+ years of experience supporting restaurant technology or retail systems.
• Experience with POS and Smart Kitchen systems.
• Proven track record in managing technology vendors.

Responsibilities

• Lead operational support for restaurant technology platforms.
• Manage vendor relationships and service levels.
• Coordinate technology readiness for promotions and new products.
• Drive continuous improvement initiatives to enhance operational excellence.

Skills

Vendor management

Incident resolution

Project management

Stakeholder management

Technical support

Education

Bachelor’s degree in Information Technology or related field

Tools

JIRA

Confluence

Job description

Wingstop Restaurants Inc. is hiring a Manager, Restaurant Technology Operations in Dallas, Texas. The role involves overseeing the performance of restaurant technology systems including POS, back-office, and Smart Kitchen technologies.

The ideal candidate will lead operational support, manage vendor relationships, and facilitate the deployment of technology solutions. A Bachelor’s degree and 5+ years of experience in restaurant technology are required. Wingstop offers competitive benefits including unlimited paid time off and a comprehensive health plan.