Restaurant Tech Executive: Guest Experience & Innovation

Concessions International LLC; College Park (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

Concessions International LLC in the United States seeks a Head of Restaurant Technology to own the end-to-end technology stack across our airport and hospitality footprint. Reporting to the CITO, this leader will define a forward-looking strategy that elevates guest experience, enables operational efficiency, and drives growth through innovative digital platforms.

You will lead a multi-location team, own vendor relationships and security standards, deploy POS and IoT solutions, and align

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s degree preferred.
• 10+ years of progressive technology leadership experience, including 3+ years in restaurant, hospitality, or retail tech
• Experience owning POS platforms at scale (Oracle MICROS, Toast, NCR Aloha, PAX, or equivalent)
• Experience managing technology across 20+ locations in multi-site or franchise environments
• Proven end-to-end technology delivery: strategy through implementation through support
• Strong vendor management including contract negotiation and SLA governance
• Experience leading cross-functional teams and building technology organization

Responsibilities

• Define and own a multi-year restaurant technology roadmap.
• Lead deployments of restaurant technology systems, POS, KDS, digital menus, kiosks, and payments.
• Own lifecycle of connected devices across all locations.
• Build and lead a high-performing restaurant technology team.
• Establish monitoring, KPIs, and proactive issue resolution.
• Manage vendor relationships and SLA governance.
• Ensure security, compliance, and network standards.
• Drive integrations between restaurant and enterprise systems.

Skills

Technology Leadership

Cross-functional Leadership

Vendor Management

Data Analytics

Security & Compliance

Education

Bachelor’s degree in Computer Science / Information Systems

Master’s degree preferred

Tools

Oracle MICROS

Toast POS

NCR Aloha

ERP integrations

Job description

Concessions International LLC in the United States seeks a Head of Restaurant Technology to own the end-to-end technology stack across our airport and hospitality footprint. Reporting to the CITO, this leader will define a forward-looking strategy that elevates guest experience, enables operational efficiency, and drives growth through innovative digital platforms.

You will lead a multi-location team, own vendor relationships and security standards, deploy POS and IoT solutions, and align