Restaurant Team & Operations Leader

Wendy's; Elwood (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Wendy's in Elwood, IL is seeking a shift lead to manage a multi-talented team under the General Manager. You will focus on staffing, training and scheduling to build and retain a 5-star crew, while delivering the Wendy's experience to every customer.

You will coach and develop the team, foster a fun, respectful work environment, and help drive store sales and operational excellence. The role requires flexible hours and a commitment to food safety, teamwork, and customer delight.

Qualifications

• Proven ability to lead a team in a fast-paced environment.
• Knowledge of food safety procedures and standards.
• Flexible work availability and willingness to travel as needed.

Responsibilities

• Identify and develop 5-star talent and place the right people in the right roles.
• Coach and develop team members to create a fun, inviting work environment where staff feel valued.
• Support the General Manager in people and operations for a Wendy's restaurant.
• Drive customer satisfaction by delivering great food and service consistently.
• Lead shift teams to ensure every shift is better than the last and sales goals are met.
• Communicate effectively and model Wendy's standards to the crew.

Skills

People leadership

Staff scheduling

Training

Food safety

Customer service

Education

High school diploma or GED

Job description

Wendy's in Elwood, IL is seeking a shift lead to manage a multi-talented team under the General Manager. You will focus on staffing, training and scheduling to build and retain a 5-star crew, while delivering the Wendy's experience to every customer.

You will coach and develop the team, foster a fun, respectful work environment, and help drive store sales and operational excellence. The role requires flexible hours and a commitment to food safety, teamwork, and customer delight.