Restaurant Team Leader: Shift Supervisor & Guest Experience

Jamba; Northglenn (CO); On-site; USD 15,000 - 20,000; Full time

Job summary

Jamba is seeking a Team Leader in Northglenn, CO to help run daily operations and support the General Manager in their absence. You will ensure high standards of food quality, service, cleanliness, safety, and sanitation while addressing team, supplier, and guest issues.

The role emphasizes supervising shifts, managing front-of-house and back-of-house tasks, and training staff to follow company procedures. A customer-focused, calm leader is essential.

Qualifications

• Must have a High School Diploma or equivalent.
• Experience in a fast-paced restaurant environment preferred.
• Ability to supervise and train team members.

Responsibilities

• Provide supervision during assigned shifts.
• Maintain positive guest experience and atmosphere.
• Manage FOH and BOH shift responsibilities to control labor costs.
• Monitor speed of service to ensure guest satisfaction.
• Assist with guest comments and complaints.
• Supervise daily shifts to uphold standards of quality and cleanliness.
• Assist in ongoing training of team members.
• Ensure adherence to uniform policy and standards.
• Open and close the restaurant in the absence of upper management.
• All other duties as assigned by management.

Skills

Team leadership

Guest service

Supervision

Training

Cash handling

Communication

Education

High School Diploma or Equivalent

Job description

Jamba is seeking a Team Leader in Northglenn, CO to help run daily operations and support the General Manager in their absence. You will ensure high standards of food quality, service, cleanliness, safety, and sanitation while addressing team, supplier, and guest issues.

The role emphasizes supervising shifts, managing front-of-house and back-of-house tasks, and training staff to follow company procedures. A customer-focused, calm leader is essential.