Kitchen Team Leader - Lead Shifts, Train & Grow

Chick-fil-A; Salisbury (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Salisbury seeks a Team Leader who embodies our values and servant leadership. You’ll support senior leadership in daily operations, coach team members, and model exceptional guest service in a fast-paced setting.

Responsibilities include leading shifts, training new hires, counting drawers, and ensuring excellent communication. The role offers growth, a supportive team, and a people-first environment designed to develop leaders.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is preferred

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Provide immediate and respectful responses to guests’ needs
• Assist in training of new hires, set the tone for a shift, and model leadership
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, be a key holder
• Count drawers and finalize day
• Communicate clearly in writing and speech

Skills

Smile

Eye contact

Communication

Guest service

Fast-paced

Team player

Customer service

People skills

Leadership potential

Shift supervision

Job description

Chick-fil-A Salisbury seeks a Team Leader who embodies our values and servant leadership. You’ll support senior leadership in daily operations, coach team members, and model exceptional guest service in a fast-paced setting.

Responsibilities include leading shifts, training new hires, counting drawers, and ensuring excellent communication. The role offers growth, a supportive team, and a people-first environment designed to develop leaders.