Restaurant Team Leader — Guest Experience & Operations

Moe's; Warsaw (IN); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Warsaw, IN is seeking a Restaurant Team Leader to aid daily operations and step in for the General Manager as needed. You will oversee shifts, uphold food quality and safety standards, and address guest feedback directly.

The role emphasizes supervision of both front-of-house and back-of-house duties, helping manage labor costs, and training staff to follow company procedures. This is an hourly position requiring a high school diploma.

Qualifications

• Supervise assigned shifts to ensure smooth restaurant operations.
• Provide a positive experience for guests and team members.
• Assist in managing labor costs and shift coverage.
• Handle guest comments and escalations promptly.

Responsibilities

• Supervise daily shifts to ensure standards of quality, cleanliness, and service.
• Assist in opening/closing responsibilities in absence of upper management.
• Contribute to training of new hires and ongoing staff development.
• Ensure proper cash handling procedures are followed.
• Support both FOH and BOH operations to maintain efficiency.

Skills

Supervision

Guest service

Team leadership

Labor cost control

Education

High School diploma or equivalent

Job description

Hunter Super Techs - TurnPoint in Warsaw, IN is seeking a Restaurant Team Leader to aid daily operations and step in for the General Manager as needed. You will oversee shifts, uphold food quality and safety standards, and address guest feedback directly.

The role emphasizes supervision of both front-of-house and back-of-house duties, helping manage labor costs, and training staff to follow company procedures. This is an hourly position requiring a high school diploma.