Restaurant Shift Leader — Guest Experience & Ops

Jamba; Mesa, Northern (AZ, KY); Hybrid; USD 2,066,000 - 3,031,000; Part time

Job summary

Hunter Super Techs - TurnPoint in Mesa, AZ is seeking a Team Leader to help run daily restaurant operations. You will supervise shifts, ensure food quality, cleanliness, and safety, and address guest comments or complaints in coordination with management.

The role includes assisting in labor control, cash handling, and opening/closing duties in the absence of upper management. This is an hourly/part-time position with casual team leadership responsibilities.

Qualifications

• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Responsibilities

• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job description

Hunter Super Techs - TurnPoint in Mesa, AZ is seeking a Team Leader to help run daily restaurant operations. You will supervise shifts, ensure food quality, cleanliness, and safety, and address guest comments or complaints in coordination with management.

The role includes assisting in labor control, cash handling, and opening/closing duties in the absence of upper management. This is an hourly/part-time position with casual team leadership responsibilities.