Restaurant Team Lead & Operations Coach

Slim-Chickens; Iowa (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Slim Chickens is seeking an Assistant Manager to lead daily restaurant operations, ensure outstanding guest service, and supervise Shift Leaders and hourly staff to deliver consistent quality and sanitation.

In the General Manager’s absence, you’ll oversee scheduling, training, cash handling, compliance with company policies, and performance reviews, driving staff development and customer satisfaction. You will partner with the management team to control costs and maintain safety standards.

Responsibilities

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
• Manage and supervise Shift Leaders and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
• Reconcile cash registers at open and close of each shift.
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
• Maintain staff compliance with Company policies, procedures, standards, and specifications.
• Maintain staff compliance with state and federal laws governing safety and food handling.
• Recruit, interview, select and hire quality staff for all positions.
• Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
• Perform performance reviews of Shift Leaders and other hourly staff.
• Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding production, efficiency, and professionalism.
• Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
• Recommend promotions or further status changes of staff to General Manager.
• Adjust work schedules and hours of work to ensure all shifts are covered; recommend scheduling changes to General Manager.
• Approve overtime as necessary for hourly staff.
• Display exemplary and professional attitude and appearance.
• Communicate effectively with the General Manager, Shift Leaders, hourly staff, guests, vendors, and the community.
• Lead staff meetings and follow the General Manager’s direction to accomplish objectives.
• Delegate tasks and responsibilities and resolve employee questions or concerns.
• Maintain flexibility with schedules and working hours.

Job description

Slim Chickens is seeking an Assistant Manager to lead daily restaurant operations, ensure outstanding guest service, and supervise Shift Leaders and hourly staff to deliver consistent quality and sanitation.

In the General Manager’s absence, you’ll oversee scheduling, training, cash handling, compliance with company policies, and performance reviews, driving staff development and customer satisfaction. You will partner with the management team to control costs and maintain safety standards.