Restaurant Operations Lead — Growth & People

Slim Chickens; London (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Slim Chickens is seeking a General Manager to lead daily operations in a fast-casual setting, ensuring quality food, service, and sanitation while guiding Shift Leaders and hourly staff.

Responsibilities include staffing, training, performance coaching, scheduling, inventory control, cash handling, and policy/compliance with state laws. Must be professional, proactive, and able to thrive in a busy environment.

Qualifications

• High school diploma or GED equivalent.
• Ability to read, write and verbally communicate well.
• Proficient math skills and comfort with numbers.
• Proficient computer skills.
• Demonstrates maturity and professional demeanor at all times.
• Friendly, outgoing personality.
• Well-groomed, professional appearance.
• Positive attitude and self-discipline.

Responsibilities

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
• Manage and supervise Shift Leaders and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
• Reconcile cash registers at open and close of each shift.
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
• Maintain staff compliance with Company policies, procedures, standards, and specifications.
• Maintain staff compliance with state and federal laws governing safety and food handling.
• Recruit, interview, select and hire quality staff for all positions.
• Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
• Perform performance reviews of Shift Leaders at General Manager’s request and other hourly staff on a regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism.
• Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
• Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager.
• Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered.
• Recommend any scheduling or shift changes to General Manager Approve overtime as necessary for hourly staff.
• Display exemplary and professional attitude and appearance at all times.
• Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community.
• Conduct management and staff meetings, as directed by the General Manager.
• Follow the General Manager’s direction and accomplish the objectives set by the General Manager.
• Review the objectives with Shift Leaders and hourly staff as necessary.
• Delegate appropriate tasks and responsibilities as necessary.
• Resolve employee complaints, questions or concerns as necessary.
• Willingness to work a flexible schedule, including extended hours.
• Periods of standing and walking, as necessary.
• Frequent contact with guests, requiring tact and courtesy.
• Frequent contact with subordinates, requiring direction and supervision.

Skills

Reading & writing

Math skills

Computer skills

Professional demeanor

Friendly personality

Well-groomed appearance

Positive attitude

Education

High school diploma or GED

Job description

Slim Chickens is seeking a General Manager to lead daily operations in a fast-casual setting, ensuring quality food, service, and sanitation while guiding Shift Leaders and hourly staff.

Responsibilities include staffing, training, performance coaching, scheduling, inventory control, cash handling, and policy/compliance with state laws. Must be professional, proactive, and able to thrive in a busy environment.