Restaurant Team Lead: Guest Experience & Service

Nan's Kitchen; Westford (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Nan's Kitchen in Westford, MA is seeking an experienced Team Leader to ensure every guest has a wonderful experience. You will lead by example in interactions with the team and guests, guiding service excellence and open communication.

Your responsibilities include supervising and coordinating team members to execute service, light food preparation, and validating and delegating tasks and team checklists to maintain smooth operations.

Qualifications

• Experience leading a restaurant/service team.
• Strong communication and guest-focused service mindset.
• Ability to supervise and delegate tasks effectively.

Responsibilities

• Supervising and coordinating team members to execute service
• Light food preparation
• Validating and delegating tasks and team checklists

Skills

Communication

Customer service

Job description

Nan's Kitchen in Westford, MA is seeking an experienced Team Leader to ensure every guest has a wonderful experience. You will lead by example in interactions with the team and guests, guiding service excellence and open communication.

Your responsibilities include supervising and coordinating team members to execute service, light food preparation, and validating and delegating tasks and team checklists to maintain smooth operations.