Restaurant Team Lead – Growth, Mentorship & PTO/401(k)

Paycom - ATS; Florida; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k) matching

Life insurance

Employee discounts

Career development

Community service

Job summary

iServ Group in Ocala, FL owns Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen. The Sonny’s BBQ Restaurant Team Lead role guides the shift, ensures guest satisfaction, and mentors teammates in a fast-paced, people-first environment.

You will open/close, lead with energy, maintain food safety, and collaborate with management to strengthen service and operations while living iServ’s mission and values.

Qualifications

• Minimum 1 year leadership in a high-volume full-serve restaurant.
• Understanding of front- and back-of-house operations.
• Passion for hospitality and guest experience.
• Strong leadership and communication qualities.
• Flexible schedule and willingness to pass background/drug tests.

Responsibilities

• Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations.
• Lead shifts with energy, clarity, and a commitment to excellence in both service and operations.
• Create a fun, engaging, and welcoming environment for guests and team members alike.
• Model and reinforce iServ’s mission, values, and culture in every interaction.
• Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success.
• Support onboarding and training of new team members.
• Ensure food safety, cleanliness, and operational standards are consistently met.
• Communicate effectively with management on team performance and opportunities.
• Jump in where needed—whether assisting guests, running POS, or supporting the kitchen.

Skills

Restaurant leadership

Communication skills

Team player

Problem solving

Job description

iServ Group in Ocala, FL owns Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen. The Sonny’s BBQ Restaurant Team Lead role guides the shift, ensures guest satisfaction, and mentors teammates in a fast-paced, people-first environment.

You will open/close, lead with energy, maintain food safety, and collaborate with management to strengthen service and operations while living iServ’s mission and values.