Assistant Manager: Guest Experience & Team Growth

Workstream; Elko (AL); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off after 1 year of service

Meal allowance for personal or workuse

Amazing culture centered on the Team

Paid Training

Opportunities to advance and grow

Scholarship opportunity

Job summary

Freddy's is seeking an Assistant Manager to support guest relations, employee development and business growth. This role assists management to keep operations efficient and uphold Freddy's Hospitality, Quality and Cleanliness.

Competitive pay based on experience. Growth opportunities are available to candidates who demonstrate pride, service and attention to detail that fuels Freddy’s success. You will help control labor and food costs, build guest relationships and lead Team Members.

Qualifications

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people.
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement.
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment.
• Strong attention to detail and quality standards while managing time and priorities efficiently.
• Ability to communicate effectively with guest and team members.
• Proficient in typical desktop software programs.
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired.
• Always focused on profits and sales growth.

Responsibilities

• Assist management to maintain efficiency and operations.
• Help control labor and food costs.
• Build relationships with guests and handle guest issues.
• Serve as a leadership model to all team members.
• Support growth and development opportunities for staff.
• Maintain Freddy's Hospitality, Quality and Cleanliness standards.

Skills

Guest service

Team building

People development

Financial statements

Sales reporting

Coaching

Time management

Communication

P&L knowledge

Desktop software

Job description

Freddy's is seeking an Assistant Manager to support guest relations, employee development and business growth. This role assists management to keep operations efficient and uphold Freddy's Hospitality, Quality and Cleanliness.

Competitive pay based on experience. Growth opportunities are available to candidates who demonstrate pride, service and attention to detail that fuels Freddy’s success. You will help control labor and food costs, build guest relationships and lead Team Members.