Restaurant Support - Canton

Trillium Brewing Company LLC; Canton (MA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Short term disability

Life insurance

401k plan with generous match

Job summary

Trillium Brewing Company in Canton is seeking a Restaurant Support to join our team. The role focuses on keeping the dining room clean and organized, helping servers, and delivering food to tables to ensure a high-quality guest experience.

The position requires a flexible schedule including nights and holidays, a strong emphasis on guest service, and the ability to work in a fast-paced environment. A positive team player attitude is essential for success at our busy times.

Qualifications

• Minimum 18 years of age
• Willing to work a flexible schedule including nights and holidays
• Exceptional guest service skills
• Ability to work in a high energy, fast-paced environment
• Strong team player with attention to detail

Responsibilities

• Table Bussing: Prepares dining room for guests by cleaning and arranging tables; sets condiments, napkins, and flatware.
• Table Bussing: Maintains table settings by clearing finished courses, replenishing utensils, refilling water, and addressing spills or needs.
• Table Bussing: Supports wait staff by setting up condiment stands, trash liners, and bus stations.
• Table Bussing: Closes dining facility by cleaning furniture and floors; removes trash and recyclables; adheres to sanitation policies.
• Table Bussing: Assists in washing dishes if kitchen is behind during busy periods; arranges tables for large parties and events.
• Food Running: Welcomes guests with a smile and friendly greeting.
• Food Running: Helps guests with orders by describing dishes and drinks and making recommendations.
• Food Running: Coordinates food orders for timely delivery to tables.
• Food Running: Refills water and checks on guests to resolve issues promptly.
• Food Running: Maintains high food safety and sanitation standards.
• Additional duties may be assigned as necessary.

Job description

Trillium is seeking restaurant Support to join our team at our Canton location! Support plays an integral role in ensuring our guests have exceptional dining experiences. Our ideal candidate will be able to work well in a fast-paced environment and keep up with things during our busiest times of the day. In this position you will relay important information between management, kitchen staff, and servers, as well as guests and servers. The support team is responsible for clearing tables as soon as customers leave the restaurant and working closely with Dishwashers to make sure that there are always clean plates and flatware for each table. The support staff team also run food to tables and during our busy hours, we expect this position to assist servers, performing any tasks necessary to ensure a high-quality customer experience.

Job Duties & Responsibilities:

Table Bussing

Prepares dining room for guests by cleaning and clothing tables; setting condiments, napkins, flatware.

Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.

Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.

Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.

Protects establishment and guests by adhering to sanitation and safety policies.

Assist in washing dishes if the kitchen staff gets behind during the busier times of the day

Arrange tables for large parties and prepare the banquet hall for scheduled gatherings

Food Running

Welcome each guest with a smile and friendly greeting

Help guests with orders by explaining dishes and drinks and making recommendations as appropriate

Coordinate food orders to guarantee timely and efficient delivery to guests

Refill water and periodically check on guests to handle any issues promptly

Maintain our high food safety and sanitation standards

Additional duties may be assigned as necessary.

Desired Qualifications & Abilities

Qualifications & Experience

Minimum 18 years of age

Knowledge, Skills & Abilities

Willing to work a flexible schedule including nights and holidays.

Exceptional guest service skills

Ability to work in a high energy, fast-paced environment.

A strong team player, organized with great attention to detail

Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

• Medical, dental and vision benefits with no wait period
• Short term disability and life insurance
• 401k plan with generous match with no wait period