Restaurant Supervisor: Service Lead & Staff Coach

Watermark BR Hotel; Baton Rouge (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Life Insurance

Disability insurance (short-term &

Disability insurance (short-term &Long

Job summary

Watermark Baton Rouge Hotel seeks a full-time Outlet (Restaurant) Supervisor to oversee service in our Food & Beverage outlets, including The Gregory and Milford’s on Third. You will report to the Director of Food & Beverage and help train, motivate, and coach staff while monitoring expenses and labor costs.

The role requires a high school diploma or equivalent, with at least one year of hotel experience; supervisory experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Some college coursework is preferred.
• At least one year of progressive experience in a hotel or related field.
• Previous supervisory responsibility preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately in high-pressure situations, including handling guest objections.
• Must assimilate complex information from disparate sources and adapt as needed.
• Must listen effectively to coworkers and guests.
• Must understand financial information and basic arithmetic.

Responsibilities

• Oversee service in Food & Beverage outlets and assist with staff training and coaching.
• Monitor expenses and labor costs to optimize profitability.
• Assist the manager with directing daily operations and guest satisfaction.
• Collaborate with the Director of Food & Beverage to maintain quality and service standards.

Skills

Communication

Leadership

Customer service

Financial literacy

Education

High school diploma

Some college coursework preferred

Job description

Watermark Baton Rouge Hotel seeks a full-time Outlet (Restaurant) Supervisor to oversee service in our Food & Beverage outlets, including The Gregory and Milford’s on Third. You will report to the Director of Food & Beverage and help train, motivate, and coach staff while monitoring expenses and labor costs.

The role requires a high school diploma or equivalent, with at least one year of hotel experience; supervisory experience is preferred.