Restaurant Supervisor: Lead Guest Experience & Team

Hilton; Sonoma (CA); Vor Ort; USD 28.000 - 50.000; Vollzeit

Zusammenfassung

Hilton is seeking a Restaurant Supervisor to lead daily restaurant operations at one of our hotel dining outlets in Sonoma, CA. You will ensure outstanding guest service, maintain high standards of quality and compliance, and guide the team through each shift to foster a positive work environment.

Responsibilities include supervising service flow, monitoring satisfaction, assisting with scheduling, promoting F&B sales, and ensuring health, safety, and alcohol awareness regulations are followed.

Aufgaben

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
• Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
• Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Jobbeschreibung

Hilton is seeking a Restaurant Supervisor to lead daily restaurant operations at one of our hotel dining outlets in Sonoma, CA. You will ensure outstanding guest service, maintain high standards of quality and compliance, and guide the team through each shift to foster a positive work environment.

Responsibilities include supervising service flow, monitoring satisfaction, assisting with scheduling, promoting F&B sales, and ensuring health, safety, and alcohol awareness regulations are followed.