Restaurant Supervisor: Lead Guest Experience & Team

Cowlitz Indian Tribe; Ridgefield (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Cowlitz Indian Tribe is seeking a Restaurant Manager for our ilani property in Ridgefield, WA. You will direct all daily restaurant operations, ensure top guest service, and maintain brand standards across FOH and BOH teams.

The role requires seasoned leadership, strong wine and food knowledge, and flexible hours including nights and holidays. You will work closely with HR and restaurant leadership to ensure policy compliance and safe, sanitary practices.

Qualifications

• High School Diploma or GED required.
• Three years supervisory experience in a high-volume restaurant.
• Two years’ Toast, Micros, or similar POS experience.
• Excellent interpersonal skills to foster a team environment.
• Proficiency with MS Word, Excel, and Outlook.
• Flexible schedule including late nights, weekends, holidays.
• Ability to lift 50 lb. and be on your feet long shifts.
• Willingness to work in a smoking environment and follow safety measures.

Responsibilities

• Promotes superior guest service.
• Maintains a positive organizational culture.
• Ensures restaurant cleanliness and perimeters.
• Documents discounts, voids, comps, and transactions.
• Leads FOH staff on hiring, training, and coaching.
• Communicates with FOH/BOH managers daily.

Skills

Supervisory experience

Interpersonal skills

Communication skills

Food & beverage knowledge

Flexibility

Education

High School Diploma or GED

Tools

Toast POS

Micros POS

MS Word

MS Excel

Outlook

Job description

Cowlitz Indian Tribe is seeking a Restaurant Manager for our ilani property in Ridgefield, WA. You will direct all daily restaurant operations, ensure top guest service, and maintain brand standards across FOH and BOH teams.

The role requires seasoned leadership, strong wine and food knowledge, and flexible hours including nights and holidays. You will work closely with HR and restaurant leadership to ensure policy compliance and safe, sanitary practices.