Restaurant Supervisor II: Lead Ops & Guest Experience

San Antonio Wings LLC; Tempe (AZ); On-site; USD 23,000 - 30,000; Full time

Job summary

Wingstop in Chandler, AZ is seeking a Restaurant Supervisor II to support the General Manager in daily operations and direct shifts when the GM is absent. You will strengthen guest experience, enforce policies, and communicate changes to the team.

The role emphasizes leadership, guest focus, and adherence to brand standards while managing staffing, training, and cash controls. Must be able to lift 50 pounds and work up to 40 hours weekly.

Responsibilities

• Assist the General Manager with daily tasks and cover when the GM is not working.
• Ensure excellent customer service and operational goals are above standard.
• Maintain a guest-first culture and upholding company policies.
• Manage shifts, scheduling, and staffing to keep restaurant fully staffed.
• Ensure training for team members and compliance with standards.

Job description

Wingstop in Chandler, AZ is seeking a Restaurant Supervisor II to support the General Manager in daily operations and direct shifts when the GM is absent. You will strengthen guest experience, enforce policies, and communicate changes to the team.

The role emphasizes leadership, guest focus, and adherence to brand standards while managing staffing, training, and cash controls. Must be able to lift 50 pounds and work up to 40 hours weekly.