Restaurant Supervisor-Emerald

Turning Stone Enterprises; Town of Verona (NY); On-site; USD 44,000 - 53,000; Full time

Job summary

Join a dynamic team as a Restaurant Supervisor at a renowned hospitality organization. In this pivotal role, you will ensure smooth daily operations while leading and inspiring your team to deliver exceptional guest experiences. Your responsibilities will include overseeing staff schedules, maintaining high service standards, and fostering a welcoming atmosphere. With a commitment to professional growth and comprehensive benefits, this opportunity allows you to shine in a fast-paced environment and make a significant impact on guest satisfaction.

Benefits

Weekly Pay

Flexible Schedules

Paid Time Off

Tuition Assistance

Career Development

Healthcare

Dental

401k

Dealer School

Scholarships

Qualifications

• Previous supervisory and food & beverage experience required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Supervise staff and maintain service levels, ensuring outstanding guest service.
• Train and develop employees while monitoring business flow and schedules.

Skills

Guest Service Skills

Communication Skills

Money Handling

Organizational Skills

Multitasking

Education

High School Diploma

College Education

Tools

Microsoft Office

Job description

Join to apply for the Restaurant Supervisor-Emerald role at Turning Stone Enterprises

4 weeks ago Be among the first 25 applicants

Job Requirements

Starting Pay Range: $44,000-53,000/yr (non-exempt)

Swing/Sunrise Shift

Role Overview

As a Restaurant Supervisor, you’ll play a pivotal role in ensuring smooth daily operations and delighting our guests. You’ll lead and inspire a dynamic team, maintain high service standards, and ensure the restaurant runs efficiently. Your responsibilities include overseeing staff schedules, handling guest feedback, and setting a welcoming and efficient atmosphere. Join us and bring your energy, expertise, and attention to detail to a fast-paced environment with daily opportunities to shine.

Key Responsibilities

• Supervise staff and maintain service levels, demonstrating outstanding guest service skills and recognizing repeat guests.
• Maintain knowledge of F&B operations, controls, and software updates; communicate policy changes to staff.
• Ensure operational efficiency by verifying paperwork and inventory controls through communication with all work areas.
• Demonstrate excellent guest service skills and foster professional rapport with other departments.
• Train and develop employees in F&B operations, monitor business flow, and coordinate schedules.
• Assist F&B employees at designated outlets as needed.
• Monitor inventory of supplies and order as necessary.
• Assist with Room Service and monitor banquet event schedules.
• Maintain high standards of food quality and service levels.

About Us

We are Turning Stone Enterprises, a diverse organization known for the Turning Stone Resort Casino, recipient of the Best of New York Gaming Resort award for six consecutive years. Our portfolio includes satellite casinos, golf courses, convenience stores, and more.

Qualifications

• High School Diploma or equivalent; college education preferred.
• Previous supervisory and F&B experience required.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and guest service skills.
• Experience with money handling and basic math skills.
• Ability to organize, prioritize, and multitask; flexible schedule; physical ability to stand/walk for long periods and lift up to 100 lbs.

Our Values

• Positivity, growth, and empowerment in a team-oriented environment focused on guest service.

Benefits

• Weekly pay, flexible schedules, paid time off, tuition assistance, career development, discounts, appreciation events, healthcare, dental, 401k, Dealer School, and scholarships.

Why Join Us?

We prioritize your well-being and professional growth with comprehensive benefits, work-life balance support, wellness programs, and a dedicated medical center. Join over 4,500 team members committed to delivering exceptional experiences and reaching your career goals with us.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality