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The Guest House at Graceland in Memphis, TN seeks a full-time Food & Beverage team member in the Guest House Food and Beverage Department. The role features flexible days and hours, including evenings, weekends, holidays, and on-premises catering.
You will train new hires on service and MICROS POS, ensure guest satisfaction, manage cleanliness, scheduling, invoices, payroll and equipment, while upholding health codes and Graceland standards.
This is a Full-Time position located in The Guest House Food and Beverage Department working variable and flexible days with working hours to include days, evenings, weekends, holidays, overtime, and on-premises catering as required. Benefits will be offered after successful completion of a sixty (60) day introductory period.
RESPONSIBILITIES: Under the general supervision of the Food & Beverage Manager, help train new hires on service, POS MICROS within the F&B department; ensure excellent Guest Service; help manage cleanliness of assigned location, create and adjust schedules, management of incoming invoices, payroll and equipment is required. Ability to meet and maintain state, county/city health codes and Graceland standards is needed. Manage food and beverage ordering and inventory process. Stock and restock as needed for assigned location; work alongside Associates in any capacity as needed; help establish work schedules; resolve employee and guest complaints; take disciplinary action as required; submit and approve time in payroll system; and other duties as assigned.
PHYSICAL REQUIREMENTS: Ability to stoop, reach, walk and stand for long periods of time; ability to lift boxes weighing up to forty (40) pounds; speak clearly and distinctly.