Restaurant Supervisor

Crescent Hotels & Resorts; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Restaurant Supervisor for a Curio Collection by Hilton property in the Houston area. This hands-on leader oversees restaurant service during shifts, coordinates floor operations, and conducts pre-shift meetings to ensure attentive, personalized hospitality.

The ideal candidate will have supervisory experience in upscale or luxury dining, strong knowledge of F&B operations, and excellent communication with a passion for developing high-performing teams.

Qualifications

• Experience supervising restaurant staff.
• Strong knowledge of food & beverage operations.
• Excellent communication and leadership skills.

Responsibilities

• Supervise and coach restaurant team members.
• Assist with scheduling and training.
• Monitor service standards and ensure guest satisfaction.
• Maintain restaurant cleanliness and organization.
• Manage opening and closing procedures and safety/compliance.
• Identify opportunities to improve restaurant performance and costs.
• Engage with guests, resolve concerns, and support service recovery.

Skills

Supervisory experience

Scheduling

Training

Food & beverage operations

Guest service

Communication

Job description

The Restaurant Supervisor is responsible for supporting daily restaurant operations while ensuring exceptional food and beverage service, operational efficiency, and memorable guest experiences consistent with the luxury standards of our Curio Collection by Hilton property.

This hands-on leader will oversee restaurant service during assigned shifts, coordinate daily floor operations, conduct pre-shift meetings, assign stations and responsibilities, and ensure team members consistently deliver attentive, personalized, and professional hospitality.

Key responsibilities include supervising and coaching team members, assisting with scheduling and training, monitoring service standards, maintaining restaurant cleanliness, managing opening and closing procedures, and ensuring compliance with food safety and responsible alcohol service standards. The Restaurant Supervisor will also engage with guests, anticipate their needs, resolve concerns professionally, and support service recovery when necessary.

The position will work closely with Restaurant Management, Culinary, Bar, Stewarding, and other hotel departments to ensure seamless communication, efficient service, and consistent guest satisfaction. Additional responsibilities include supporting inventory management, labor productivity, cost controls, and identifying opportunities to improve overall restaurant performance.

The ideal candidate has previous restaurant supervisory experience or demonstrated leadership experience within an upscale restaurant, luxury hotel, or full-service dining environment. Strong knowledge of food and beverage operations, excellent communication skills, attention to detail, and a passion for developing high-performing teams are essential.

Previous Hilton or Curio Collection experience is preferred, along with familiarity with luxury service standards and restaurant POS systems.

Schedule flexibility, including mornings, evenings, weekends, and holidays, is required based on hotel business needs.

Lead from the floor. Empower the team. Make every dining experience exceptional.

Licenses & Certifications

• Certified Food Handler (preferred)
• Bartending License (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.