Restaurant Store Manager: Lead, Train & Delight Guests

Dunkin' | Nevada; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Dunkin’ Nevada is seeking a Restaurant Manager to lead a fast-paced team, uphold Dunkin’ brand standards, and drive guest satisfaction while managing daily operations and profitability in a single Las Vegas location.

You will train crew, schedule staff, review guest feedback, ensure safety and sanitation, and implement programs for product rollout and cost control. Fluent English and prior leadership in hospitality are required.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead restaurant crew members and deliver strong, positive leadership.
• Provide training to restaurant crew members.
• Ensure Dunkin' brand standards, recipes and systems are executed.
• Create and maintain a guest-focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicate restaurant priorities, goals and results to crew members.
• Execute new product roll-outs including training, marketing and sampling.
• Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation requirements and complying with laws.
• Control food costs to maximize profitability.
• Complete inventory counts and weekly purchasing.
• Prepare weekly labor schedule to meet guest demand and service standards.
• Conduct self-assessments and corresponding action plans.
• Complete quarterly bonus plans.
• Recruit, hire, onboard and develop restaurant team members.
• Plan, monitor, appraise and review employee performance.
• Coach restaurant crew members to drive sales, profitability and guest satisfaction.

Skills

Leadership

Team management

Communication

Education

Basic computer skills

Fluent in spoken and written English

Previous leadership experience in retail, restaurant or hospitality

Job description

Dunkin’ Nevada is seeking a Restaurant Manager to lead a fast-paced team, uphold Dunkin’ brand standards, and drive guest satisfaction while managing daily operations and profitability in a single Las Vegas location.

You will train crew, schedule staff, review guest feedback, ensure safety and sanitation, and implement programs for product rollout and cost control. Fluent English and prior leadership in hospitality are required.