Restaurant Store Manager

Pembroke & Co.; Biddeford (ME); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Overtime

Bonus based on performance

Health insurance

Paid time off

Job summary

Pembroke & Co. is seeking a Restaurant Store Manager to lead a team, drive results, and own daily operations in a fast-paced QSR environment. The role starts early each day, with a 50-hour week, including Sundays, holidays, and overtime eligibility.

You will recruit, train, and develop staff, uphold brand standards, and manage labor, food costs, and cash handling while delivering a superior guest experience.

Qualifications

• 1+ year of management or leadership experience in QSR/retail preferred.
• High school diploma (or equivalent).
• ServSafe Certification (preferred).
• Strong communication and leadership skills with a demonstrated understanding of confidentiality.
• Basic math, problem-solving, and computer skills.
• Reliable transportation.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Lead and develop a high-energy team, oversee recruiting, hiring and training.
• Create a guest-first culture and ensure service excellence.
• Control labor costs, food costs, and cash handling; drive sales.
• Manage scheduling, payroll, inventory, and basic reporting.

Skills

Management experience

Communication skills

Basic math/computer skills

Reliability/transportation

Confidentiality awareness

Physical stamina

Education

High school diploma

Tools

SOPs/guest service systems

Job description

Benefits:

• Overtime


• Bonus based on performance


• Health insurance


• Paid time off

Position Overview:
Supporting one of the largest QSR brands, the Restaurant Store Manager will lead a team, drive results, and take ownership of a high-energy operation. This role blends hands-on leadership, daily operations, and business performance; giving you the opportunity to make a direct impact every day.

This role typically starts at 5:00am and consists of a 50-hour workweek. The schedule includes weekends and holidays (Sundays are required). There will be overtime eligibility.

Key Responsibilities

Team Leadership

• Manage the recruiting, hiring and training of team members


• Build a positive, accountable team culture


• Provide ongoing feedback, recognize performance and resolve team concerns

Operations & Guest Experience

• Create a guest-first culture and lead by example to deliver excellent service


• Maintain brand standards, cleanliness, and food safety


• Ensure proper staffing to keep shifts running smoothly and efficiently

Business & Financial Performance

• Drive sales and execute local marketing efforts


• Control labor, food costs, and cash handling


• Review performance and take action to improve results

Administrative & Operational Support

• Manage scheduling, payroll, inventory, and ordering


• Forecast staffing and business needs


• Complete basic reporting and admin tasks

What We’re Looking For

• 1+ year of management or leadership experience (QSR/retail preferred)


• High school diploma (or equivalent)


• ServSafe Certification (preferred)


• Strong communication and leadership skills with a demonstrated understanding of confidentiality


• Basic math, problem-solving, and computer skills


• Reliable transportation


• Ability to work on your feet most of the shift (candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.)