Restaurant Shift Supervisor: Lead Teams & Service

Ultipro; McMinnville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager with management duties and ensure the team delivers on the restaurant's business plan.

The role requires 2–3 years in restaurant management, a HS diploma or GED, and strong planning, teamwork, problem solving, and cash handling skills. Expect fast-paced operations, training participation, and opportunities to improve processes.

Qualifications

• 2–3 years of restaurant management experience or related education.
• HS diploma or GED required.
• Excellent planning and time management skills.
• Team-building skills.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling problems.
• Reliable transportation with valid license and proof of insurance.
• Reliable communication via telephone or other method; open-door availability.
• Strong analytical and organizational skills; drive process improvements.

Responsibilities

• Provides a quality product and customer service experience delivering total satisfaction.
• Strives to improve the skills and performance of Crew Persons.
• Supports efforts to maximize sales and profits and minimize costs by leading shift activities.
• Complies with company policies and procedures.
• Models and encourages company shared values.
• Communicates effectively with internal and external contacts.
• Attends training to stay current on industry trends.
• Participates in meetings, webinars and conference calls.
• Performs other duties or special projects as assigned.

Skills

Restaurant management experience

Time management

Team building

Problem solving

Cash handling troubleshooting

Communication skills

Transportation available

Education

High School Diploma/GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager with management duties and ensure the team delivers on the restaurant's business plan.

The role requires 2–3 years in restaurant management, a HS diploma or GED, and strong planning, teamwork, problem solving, and cash handling skills. Expect fast-paced operations, training participation, and opportunities to improve processes.