Restaurant Shift Supervisor

Peter Piper Pizza; Surprise (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Telemedicine access

401(k) retirement plan

Employee meal discounts

Tuition savings and scholarships

Job summary

Peter Piper Pizza is seeking a dedicated Shift Supervisor in Surprise, Arizona to ensure a high-quality guest experience while managing team operations. The ideal candidate will oversee daily restaurant functions, including staff training, guest service, and maintaining operational standards.

The role requires at least 6 months of supervisory experience and a high school diploma. Benefits include telemedicine access, a 401(k), and comprehensive medical coverage for full-time employees.

Qualifications

• Must be at least 18 years old and meet local legal requirements.
• 6 months of supervisory experience in hospitality or equivalent.

Responsibilities

• Open and close the restaurant using checklists.
• Train and develop Team Members.
• Ensure profitability and guest hospitality.

Skills

Supervisory experience

Basic computer skills

Customer service

Education

High school diploma or equivalent

Job description

At Peter Piper Pizza, our culture embodies our brand values of food, fun and family, with a commitment to making every guest visit memorable!

Job Description

As a Shift Supervisor, you will help execute Peter Piper Pizza's operations standards by ensuring guests receive a high-quality experience, including outstanding hospitality, quality products, a clean environment and coaching/developing Team Members, Certified Trainers, Team Leads, and Key Holders.

Qualifications

• Minimum 18 years of age (must meet local legal requirements for selling, ringing up, checking ID, and serving alcohol).
• Must have a high school diploma, GED, or equivalent combination of relevant education and experience.
• 6 months of supervisory, lead or training experience (preferably within the restaurant or hospitality industry) or equivalent combination of relevant supervisory, lead or training experience and industry experience.
• Basic computer skills.

Key Responsibilities

• Open and close the restaurant following the appropriate checklists.
• Ensure profitability through sales, labor cost control, and food waste reduction.
• Model and reinforce guest hospitality expectations.
• Train, coach, and develop Team Members.
• Ensure all Team Members adhere to rules, regulations, policies, and procedures.
• Maintain a safe working environment for Team Members and guests.
• Assign daily tasks to Team Members and follow up.

Essential Job Functions and Work Environment

• Must be able to lift or carry objects weighing 0–50 pounds during scheduled shift.
• Must be able to stand, bend, kneel, reach, push/pull, walk, and squat during shift.
• Must be able to handle job stress and interact effectively with others, including guests and co‑workers. The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Perks

All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program, tuition savings, scholarships, and financial relief resources. Part‑time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short‑term disability benefits. Full‑time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.

State & Local Compliance: CEC provides paid sick leave and other benefits as required by applicable state and local laws.

We care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and protect the health of our teams and guests.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or any other federally, state, or local protected class.