Job Summary
At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! The Shift Supervisor at Peter Piper Pizza contributes to the execution of operations standards by ensuring guests receive a high-quality experience, providing outstanding hospitality, quality products, a clean environment, and coaching/developing Team Members, Certified Trainers, Team Leads, and Key Holders.
Compensation
Commission Detail Exempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).
Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell! Paid out bi-weekly (unless state law requires otherwise).
Peter Piper Pizza now offers access to earned wages with our NEW “Work Today, Get Paid Tomorrow” program. Don’t wait between paychecks anymore!
Key Responsibilities
- Open and close the restaurant by following the appropriate checklists
- Ensure the profitability of the restaurant through various means, including, but not limited to sales, control of labor costs and food waste, etc.
- Model and reinforce guest hospitality expectations
- Train, coach and develop Team Members
- Ensure all Team Members adhere to rules, regulations, policies, and procedures
- Maintain a safe working environment for all Team Member and guests
- Assign daily tasks to Team Members and follow-up
Qualifications
- Minimum 18 years of age (Must be the age permitted by local law for selling, ringing up, checking identification, and serving alcohol)
- Must have a high school diploma or GED or equivalent combination of relevant education and experience
- 6 months of supervisory, lead or training experience (preferably within the restaurant or hospitality industry) or equivalent combination of relevant supervisory, lead or training experience and industry experience
- Basic computer skills
Essential Job Functions and Work Environment
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
- Ability to handle job stress and interact effectively with others, including guests and co‑workers, are essential functions of the job.
- The work environment includes flashing and flickering lights, moving mechanical parts, and loud noises.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits & Perks
- Competitive benefits package designed to support employees nationwide, including telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.
- Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
- Full-time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.
Employment Equality
As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.