Restaurant Shift Supervisor

Peter Piper, LLC.; North Carolina; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company match

Employee meal discounts

Employee Assistance Program (EAP)

Telemedicine services

Tuition savings and student loan support

Paid sick/vacation time and holidays

Job summary

Peter Piper, LLC. is looking for a Shift Supervisor for our restaurant in North Carolina. The Shift Supervisor will support daily operations, ensuring a high-quality guest experience while coaching team members and driving profitability.

The ideal candidate will have supervisory experience and a strong customer service mindset, along with a high school diploma or GED. We offer competitive benefits such as health coverage, 401(k) matching, and tuition support for full-time employees.

Qualifications

• Minimum 18 years of age as per local law.
• Six months of supervisory or lead experience in the restaurant industry.
• Ability to handle job stress and interact effectively with guests.

Responsibilities

• Open and close the restaurant following established checklists.
• Ensure profitability through sales and labor cost control.
• Train, coach, and develop Team Members.

Skills

Supervisory skills

Customer service

Basic computer skills

Education

High school diploma or GED

Job description

Position: Shift Supervisor – Peter Piper Pizza

Overview

Shift Supervisor supports daily operations, ensuring a high‑quality guest experience, coaching team members, and driving profitability.

Key Responsibilities

• Open and close the restaurant following established checklists.
• Ensure profitability through sales, labor cost control, and food waste management.
• Model and reinforce guest hospitality expectations.
• Train, coach, and develop Team Members.
• Ensure all Team Members adhere to rules, regulations, policies, and procedures.
• Maintain a safe working environment for all Team Members and guests.
• Assign daily tasks to Team Members and follow up on completion.

Qualifications

• Minimum 18 years of age (per local law for selling, ringing up, checking identification, and serving alcohol).
• High school diploma, GED, or equivalent combination of education and experience.
• Six months of supervisory, lead, or training experience (preferably within the restaurant or hospitality industry) or equivalent.
• Basic computer skills.

Essential Job Functions & Work Environment

• Ability to lift or carry objects weighing 0-50 pounds during the scheduled shift.
• Ability to stand, bend, kneel, reach, push/pull, walk, and squat during the scheduled shift.
• Ability to handle job stress and interact effectively with guests and co‑workers.
• Work environment includes flashing or flickering lights, moving mechanical parts, and loud noises.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits & Perks

• Medical, dental, and vision coverage (full‑time employees).
• 401(k) retirement plan with company match.
• Employee meal discounts.
• Employee Assistance Program (EAP).
• Telemedicine services and early wage access program.
• Tuition savings, scholarships, and student loan support.
• Paid sick/vacation time, paid holidays (where applicable), and FSA/HSA options.
• Voluntary life and disability insurance.

Equal Employment Opportunity Statement

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state, or local protected class.