Restaurant Shift Manager — Lead Team & Service

popeyes; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Popeyes is seeking a motivated Shift Manager to oversee daily restaurant operations on their shift. You will manage staff, ensure excellent service, and maintain a clean, organized workspace.

The role requires supervisory experience, strong communication, and the ability to work in a fast-paced environment, including evenings and weekends. Physical requirements include lifting up to 50 pounds.

Qualifications

• Minimum high school diploma or equivalent.
• Previous supervisory experience required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Flexible hours including evenings and weekends.
• Must be able to lift up to 50 pounds.

Responsibilities

• Manage and supervise staff during assigned shift.
• Ensure customer satisfaction by providing excellent service and resolving issues.
• Monitor inventory levels and order supplies as needed.
• Maintain a clean and organized work environment.
• Train new employees and provide ongoing training.
• Ensure compliance with all company policies and procedures.
• Handle cash and credit card transactions accurately and efficiently.
• Perform other duties as assigned by management.

Skills

Staff supervision

Customer service

Communication

Time management

Education

High school diploma or equivalent

Job description

Popeyes is seeking a motivated Shift Manager to oversee daily restaurant operations on their shift. You will manage staff, ensure excellent service, and maintain a clean, organized workspace.

The role requires supervisory experience, strong communication, and the ability to work in a fast-paced environment, including evenings and weekends. Physical requirements include lifting up to 50 pounds.