Restaurant Shift Lead - Fast-Paced & Flexible Hours

popeyes; Racine (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Popeyes is hiring a Shift Manager to oversee daily restaurant operations during the assigned shift. You will manage staff, ensure customer satisfaction, and maintain a clean, organized work environment.

The role includes supervising team members, training new staff, handling transactions, and ensuring adherence to company policies and procedures. Evening and weekend flexibility is required in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Previous supervisory experience.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends.
• Must be able to lift up to 50 pounds.

Responsibilities

• Manage and supervise staff during assigned shift.
• Ensure customer satisfaction by providing excellent service and resolving any issues that may arise.
• Monitor inventory levels and order supplies as needed.
• Maintain a clean and organized work environment.
• Train new employees and provide ongoing training for current staff.
• Ensure compliance with all company policies and procedures.
• Handle cash and credit card transactions accurately and efficiently.
• Perform other duties as assigned by management.

Skills

Supervisory experience

Communication

Interpersonal skills

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

Popeyes is hiring a Shift Manager to oversee daily restaurant operations during the assigned shift. You will manage staff, ensure customer satisfaction, and maintain a clean, organized work environment.

The role includes supervising team members, training new staff, handling transactions, and ensuring adherence to company policies and procedures. Evening and weekend flexibility is required in a fast-paced setting.