Restaurant Shift Leader, Flexible Hours & Service

Popeyes (Aby Groups); Wauwatosa (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Popeyes (Aby Groups) is seeking a Shift Manager to oversee daily restaurant operations during assigned shifts. You will lead staff, ensure outstanding customer service, and maintain an organized, clean work environment.

The role requires a high school diploma or equivalent, prior supervisory experience, and strong communication, organizational, and time management skills. Flexibility to work evenings and weekends is essential.

Qualifications

• Experience supervising staff in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends.
• Cash handling and basic math accuracy.

Responsibilities

• Manage and supervise staff during assigned shift.
• Ensure customer satisfaction by providing excellent service and resolving issues.
• Monitor inventory levels and order supplies as needed.
• Maintain a clean and organized work environment.
• Train new employees and provide ongoing training for current staff.
• Ensure compliance with all company policies and procedures.
• Handle cash and credit card transactions accurately and efficiently.
• Perform other duties as assigned by management.

Skills

Staff supervision

Customer service

Communication

Time management

Cash handling

Education

High school diploma or equivalent

Job description

Popeyes (Aby Groups) is seeking a Shift Manager to oversee daily restaurant operations during assigned shifts. You will lead staff, ensure outstanding customer service, and maintain an organized, clean work environment.

The role requires a high school diploma or equivalent, prior supervisory experience, and strong communication, organizational, and time management skills. Flexibility to work evenings and weekends is essential.