Restaurant Shift Manager: Lead Service & Ops

Bojangles'; Cartersville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Bojangles' is seeking a Shift Manager in Cartersville, GA to lead the team during opening or closing shifts. You will deliver outstanding guest service, manage orders, and ensure recipes and safety standards are followed. This role combines people leadership with operational duties in a fast-paced restaurant environment.

The Shift Manager ensures a clean, safe, and efficient dining room, supporting cash handling and inventory tasks while coaching crew members and maintaining brand quality.

Qualifications

• At least 18 years of age and able to manage opening/closing shifts.
• Availability for one or more shifts weekly.
• Ability to work in a fast-paced environment with strong customer focus.

Responsibilities

• Greet guests with a warm, genuine smile and provide excellent service.
• Take orders, relay directions, and upsell menu items using knowledge.
• Prepare and serve food following brand recipes and safety standards.
• Maintain safety, sanitation, and cleanliness; operate all equipment safely.
• Manage cash, sales, and inventory records; assist with banking tasks.
• Train new team members and address guest concerns as needed.

Skills

Customer service

Team leadership

Time management

Food safety

Job description

Bojangles' is seeking a Shift Manager in Cartersville, GA to lead the team during opening or closing shifts. You will deliver outstanding guest service, manage orders, and ensure recipes and safety standards are followed. This role combines people leadership with operational duties in a fast-paced restaurant environment.

The Shift Manager ensures a clean, safe, and efficient dining room, supporting cash handling and inventory tasks while coaching crew members and maintaining brand quality.