Restaurant Shift Manager

Shake Shack Enterprises, LLC; Woburn (MA); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off / Sick Time

Paid Parental Leave

Employee Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Job summary

Shake Shack Enterprises, LLC is looking for a Shift Supervisor in Woburn, Massachusetts, to oversee daily operations and lead a team of hourly staff. The ideal candidate will manage service flow, ensure high safety and quality standards, and assist in operational support.

Qualifications include at least 1 year of restaurant leadership experience and Food Safety Certification. The position offers competitive hourly rates from $21.00 to $25.00, along with various perks and benefits such as medical insurance and career development opportunities.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem‑solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift.
• Build and lead a high-performing team of hourly Team Members.
• Assist with operational support functions (e.g., Purchasing, Receiving, Inventory).
• Participate in applicant interviews and assist with employee relations.

Skills

Restaurant leadership experience

Problem-solving skills

Effective communication skills

Job description

Our mission is to Stand For Something Good in all that we do and we put our people first. We are seeking a Shift Supervisor to oversee daily operations and lead a team of hourly team members.

Job Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Build and lead a high‑performing team of hourly Team Members.
• Assist with operational support functions (e.g., Purchasing, Receiving, Inventory).
• Participate in applicant interviews and assist with employee relations.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem‑solving skills.
• Effective communication skills, both written and verbal.

Perks and Benefits

• Weekly Pay
• Performance bonuses based on the achievement of pre‑determined goals
• Medical, Dental, Vision Insurance & Flexible Spending Accounts*
• Supplemental Life Insurance and Short‑Term Disability*
• 401(k) plan with Company Match*
• Paid Time Off / Sick Time*
• Paid Parental Leave*
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Shake Shack Meal Discounts
• Charitable opportunities to give back
• Employee Resource Groups
• Career development opportunities – we are growing!

Starting Hourly Rate: $21.00 - $25.00

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.